Effective Date: January 1, 2026
1. Introduction
At Beldi Collection, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at beldicollection.com or make a purchase from us.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Who We Are
Beldi Collection is a Moroccan fashion brand specializing in handcrafted traditional wear including djellabas and elegant clothing for Women, Men, and Kids, sold worldwide through our online store.
- 🌐 Website: beldicollection.com
- 📧 Email: support@beldicollection.com
- 📸 Instagram: instagram.com/beldicollection.shop
3. Information We Collect
We collect the following types of information:
3.1 Information You Provide Directly
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely via WooPayments — we do not store card details)
- Account login credentials
- Messages sent through our contact form
3.2 Information Collected Automatically
- IP address
- Browser type and version
- Device type (mobile, tablet, desktop)
- Pages visited and time spent
- Referring website
- Cookie data (see our Cookies Policy)
3.3 Information From Third Parties
- Social media platforms (Facebook, Instagram) if you interact with our ads or pages
- Payment processors for transaction verification
4. How We Use Your Information
We use the information we collect for the following purposes:
- Processing orders — to fulfill, ship, and manage your purchases
- Customer support — to respond to your questions and resolve issues
- Account management — to create and maintain your customer account
- Marketing — to send you promotional emails and offers (only if you opt in)
- Personalization — to show you relevant products and remember your preferences
- Analytics — to understand how our website is used and improve it
- Legal compliance — to comply with applicable laws and regulations
- Fraud prevention — to detect and prevent fraudulent transactions
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract — processing is necessary to fulfill your order
- Consent — for marketing emails and non-essential cookies
- Legitimate interests — for analytics, security, and improving our services
- Legal obligation — to comply with applicable laws
6. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties only when necessary:
- Shipping carriers — to deliver your orders (e.g. DHL, FedEx, local couriers)
- Payment processors — WooPayments, Stripe, PayPal for secure payment handling
- Marketing platforms — Facebook/Meta and Instagram for advertising (anonymized data only)
- Analytics tools — Google Analytics for website performance
- Hosting providers — Cloudways for secure website hosting
- Legal authorities — if required by law or to protect our rights
All third parties are required to handle your data securely and in accordance with applicable privacy laws.
7. International Data Transfers
As Beldi Collection ships and operates worldwide, your data may be transferred to and processed in countries outside of Morocco. We ensure that all international data transfers are made with appropriate safeguards in place to protect your information.
8. Data Retention
We retain your personal data for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and accounting obligations
- Resolve disputes and enforce agreements
Typically, order data is retained for 5 years for accounting and legal purposes. You may request deletion of your account and personal data at any time by contacting us.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access — request a copy of the data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your personal data
- Right to restriction — request that we limit how we use your data
- Right to portability — request your data in a machine-readable format
- Right to object — object to our processing of your data for marketing purposes
- Right to withdraw consent — withdraw consent for marketing at any time
To exercise any of these rights, please contact us at support@beldicollection.com. We will respond within 30 days.
10. Marketing Communications
We will only send you marketing emails if you have opted in to receive them. You can unsubscribe at any time by:
- Clicking the “Unsubscribe” link at the bottom of any marketing email
- Contacting us at support@beldicollection.com
We will never sell your email address to third parties.
11. Security
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse, including:
- SSL encryption on all pages
- Secure payment processing via WooPayments
- Regular security updates and monitoring
- Restricted access to personal data
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
12. Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it immediately.
13. Cookies
We use cookies and similar tracking technologies on our website. For full details on what cookies we use and how to control them, please refer to our Cookies Policy.
14. Third-Party Links
Our website may contain links to third-party websites such as social media platforms or partner sites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically. If we make significant changes, we will notify you by email or through a notice on our website.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- 📧 Email: support@beldicollection.com
- 🌐 Website: beldicollection.com
- 📸 Instagram: instagram.com/beldicollection.shop